/ Restaurants
Loyalty for restaurants

Turn first-time diners

into regulars

Only a quarter of first-time guests come back within 90 days. Perk puts your loyalty card in their phone wallet and gives them a reason to book the next table.

Perk reward card: 1 point for every $1 spent
The restaurant retention challenge

A great meal doesn’t

guarantee a return visit.

Guests can love the food and still not come back. With so many places to eat, the restaurant that stays in touch is the one that gets the next visit.

Most first-time guests don’t return

Only 25% of first-time visitors come back within 90 days.

Source: Bloom Intelligence, State of Restaurant Guest Retention 2025

The “go-to” spot changes fast

45% of diners say their favourite restaurant changed in the last year, up from a third in 2025.

Source: Tillster, 2026 Phygital Index Report

Loyalty programs get forgotten

39% of diners don’t check loyalty programs consistently, if at all, before deciding where to eat.

Source: Tillster, 2026 Phygital Index Report

How Perk helps

A reason to come back

for the next meal.

First-time guests who don’t return

Start the habit at the first meal

Guests save your card on their first visit, so their next meal already moves them towards a reward.

Guests switching to other spots

Stay on their lock screen

Send push notifications to all guests or chosen segments, so your restaurant is top of mind when they decide where to eat.

Forgotten loyalty programs

A card they can’t lose

Your card lives in Apple Wallet or Google Wallet, with their progress always one glance away. No app to download.

Why loyalty matters

Restaurants grow on

the next visit.

Diners are choosing more carefully where they spend. A loyalty program that feels worth it gives them a reason to choose you again.

74%

of consumers say restaurant loyalty programs drive them to spend more.

27%

of diners say they are using loyalty programs more often as they adjust their spending.

Source: Tillster, 2026 Phygital Index Report (survey of 2,144 US diners, April 2026)

The restaurant visit rhythm

Every meal sets up

the next one.

Diners don’t return on a fixed schedule. Perk keeps your restaurant in their pocket between meals, so you’re the first place they think of.

First meal

The guest enjoys a meal and saves your loyalty card.

Between visits

Your card sits in their phone wallet, showing their progress.

Timely offer

A push notification lands when they’re deciding where to eat.

Next meal

They come back and move closer to their reward.

Ready-made programs

Pick the program that fits

how your restaurant works.

Perk supports several loyalty formats, so you can match the program to how your guests dine and spend.

Points 500
$5 off your bill 1 point for every $1 spent
Reward at 500 pts
Points to go 0
www.umiusperk.com

Reward

Example: 500 points = $5 off your bill

Best when bill sizes vary and you want to reward what guests spend.

Valid until 2/12/26
Every 8th lunch free
Current stamps 4
Total stamps 8
www.umiusperk.com

Stamp

Example: every 8th lunch free

Best for counter service and lunch spots with frequent, similar orders.

Expiration 02.12.2026
Free dessert this week With any main course
First visit discount Free dessert
www.umiusperk.com

Coupon

Example: a free dessert with any main course

Send a one-off offer to fill a quiet night or launch a new dish.

Gift balance $50
$50 dinner gift card Goes straight to their phone
Gift from Adam
www.umiusperk.com

Gift

Example: a $50 dinner gift card

Let regulars treat friends and family to a meal at your restaurant.

The guest experience

Simple for your guests.

No app needed.

Here’s what a guest sees on their phone, from their first meal to their reward.

Friday, October 9 9:12
Olive & Ember now

Welcome to Olive & Ember. You earned 42 points.

Card saved

Tuesday, October 20 5:30
Olive & Ember now

Our autumn menu starts Thursday. Book your table.

New menu

Saturday, October 31 9:45
Olive & Ember now

You’re 8 points away from $5 off your next meal.

Almost there

Tuesday, November 3 6:10
Olive & Ember now

Your $5 off is waiting. Use it on your next visit.

Reward ready

FAQ

Your restaurant questions,

answered.

Still have a question? Email us at hello@umiusperk.com.

Do my guests need to download an app?

No. They save your card to Apple Wallet or Google Wallet in a couple of taps.

Should I use stamps or points?

Stamps work well when orders are similar, like lunch or counter service. Points work better when bill sizes vary, so bigger spends earn more.

How do my staff add stamps or points?

Staff scan the guest’s card with the Perk scanner in any phone’s browser. Each team member can have their own login.

Can I send offers to fill quiet nights?

Yes. You can send push notifications to all guests or a chosen segment, and schedule them for the day and time you want.

Can I run more than one card?

Yes. You can run several cards for one business, for example a points card for dining in and a gift card for occasions.

How do I bring back guests who stopped coming?

Perk sorts guests by how recently and how often they visit. Choose the ones who have gone quiet and send them a targeted offer by push notification.